What is the name of the clinic?
Sheppard Air Force Base Clinic Pharmacy – 82nd Medical Group
Who does the pharmacy clinic serve?
Active duty only
How do I reach the pharmacy?
What are the main pharmacy’s regular hours?
|Monday||7:30am to 5pm|
|Tuesday||7:30am to 5pm|
|Wednesday||7:30am to 5pm|
|Thursday||7:30am to 5pm|
|Friday||7:30am to 5pm|
*Main pharmacy closes for lunch from 1 to 2pm
**The clinic is closed for readiness training on the first Wednesday morning of the month in which doors will be opened at 12pm.
What is the pharmacy’s refill line?
How long does it take for refills to be completed?
Refills are usually ready within 3 business days. However, please be aware there may be delays.
Does the pharmacy have a drive-through location?
Yes, its the old Sheppard Bank building that is in the Base Exchange parking lot
What are the pharmacy drive-through hours?
|Monday||8:30am to 4pm|
|Tuesday||8:30am to 4pm|
|Wednesday||8:30am to 4pm|
|Thursday||8:30am to 4pm|
|Friday||8:30am to 4pm|
*The pharmacy drive-through is closed due to lunch from 1 to 2pm
**The pharmacy drive-through is also subject to all the same closures as the main clinic
What’s the pharmacy’s address?
Sheppard Air Force Base Clinic Pharmacy
149 Hart Street Building 1200
Sheppard Air Force Base, Texas 76311
The base is located just north of Wichita Falls, TX.
How do you get to the pharmacy?
They are located in building 1200 at the main lobby
Can the doctor phone in a prescription?
No, the pharmacy does not accept phone-in verbal prescriptions from the doctor’s office.
Can the doctor fax prescriptions to the pharmacy?
Yes, the pharmacy does accept faxed prescriptions from the doctor’s office. The fax number is only given to the doctor’s office and not available to the public.
How does my doctor send an electronic prescription to the pharmacy?
In any case, if the prescriber needs to send an e-script, the name of this clinic is:
DoD Sheppard Ephcy
What should the patient do after the doctor has e-prescribed a prescription for the patient?
New and renewal prescriptions sent electronically or even by fax need to be activated by calling the main clinic or requesting it in person.
How long does it take to fill a new or newly sent prescription?
It may take up to 3 business days. Keep in mind however that there may be a delay. If you are needing the prescription on the same day, please arrive early. Generally speaking, the pharmacy will fill acute medications like antibiotics on the same day.
I’m a new patient and I’ve never used this pharmacy before
Please make sure you are registered with the pharmacy before dropping off a prescription. Your files may not automatically be registered with the pharmacy system. Please let the pharmacy staff know so they may add you into the system.
You can also call ahead of time to add yourself to the pharmacy system. You need to contact Tricare Operations Patient Admin (TOPA):
What do I need to bring with me in order to pick up my medications?
Patients must bring in their military ID to pick up their medications. If the patient is picking up for someone else, then they can show a copy of that patient’s ID or an image of their ID on their phone (front and back).
How can I find out what medications this pharmacy carries?
- Visit the Tricare website here.
- Enter the drug name, age, and sex.
- Click search.
- Click on any “coverage rules apply.”
- Print out “Prior Authorization form.”
- Bring this form to your doctor to fill out and sign.
- Bring this form back to this pharmacy.